Cambridge Engineering, a manufacturer of energy-efficient high-temperature heating and ventilation (HTHV) direct-fired gas products for commercial spaces, demonstrates its commitment to efficiency by implementing Lean manufacturing practices that seek to eliminate key wastes and promote streamlined practices at the production, management and executive levels.
“Not only does it make good sense for us, as manufacturers of energy-efficient products, to implement and encourage efficiency mindfulness,” says Randy Niederer, director of marketing for Cambridge, “but Lean manufacturing actually results in a work environment where employees are empowered and invested to determine the least wasteful and most efficient manner in which to do their work, utilize their workspace and time.” Niederer continues, “Who better to find the best way to work than the person doing the work themselves?”
Originally derived from the Toyota Production System, Lean manufacturing (sometimes just shortened to “Lean”) is centered on the principle of “finding what adds value by reducing everything else.” “Value” is seen as anything that the customer would pay for. As this philosophy was adopted by other manufactures across other sectors, elements, such as the number and type of key wastes, were altered to better reflect conditions and circumstances within the systems and markets adopting the lean process.
Cambridge’s approach to Lean, while not solely based on, is heavily influenced by the concepts of Paul A. Aker’s 2 Second Lean books and videos about adopting Lean thinking and practices. Cambridge adapted Aker’s philosophy into three pillars: “See waste/eliminate waste/make a video of the process.” All employees are encouraged to apply these three pillars in the elimination of the “eight deadly wastes” of over production, transportation, inventory, defects, over processing, motion, waiting and unused employee genius. To date, the manufacturer has produced more than 1,000 videos that detail how individual employees have adopted Lean solutions to eliminate waste and increase production. These videos are shared company-wide and foster innovative thinking across all departments and disciplines to result in a true team atmosphere. Cambridge’s daily Lean meetings—what they refer to as their “Lean Journey”—serve as combination pep rally and Lean seminar where employees congratulate each other, track production goals and share best practices in efficiency.
At a recent Cambridge Lean morning meeting a production employee stated that he “felt like a kid in a candy factory” because, unlike management and executive-mandated policies used by other manufacturers that stifle creativity with rigid instructions, Cambridge Lean made him feel trusted and respected to use his talents and intellect to be the best he can be at his job. “Not only does this foster a positive outlook and attitude from the employees,” adds Niederer, “but it allows them to share and learn from each other which engenders a better sense of teamwork and shared goals.”