For most residents of assistant living facilities, there is a comfort in familiarity. This tenet extends to keeping a daily routine, and especially applies to daily surroundings. Parker at Stonegate, an assisted living residence in Highland Park, N.J., is a community of over 1,000 employees, caregivers, volunteers, thought leaders, researchers, educators and partners leading the way in services to the aging. After Parker at Stonegate changed ownership, it was time to refresh the carpeting with the goal of maintaining the same colors and style, as residents had become comfortable with the existing look and feel. Parker management chose The Gillespie Group, a New Jersey-based commercial flooring company with experience in assisted living and multi-unit residential facilities and communities.
A requirement of the project was that the residents’ activities and daily schedules would be uninterrupted during both removal and installation of carpeting.
An exact replacement to the existing Mohawk carpeting was required, to fit the Parker’s overall visual style, and to match the feel and texture that residents were accustomed to. As a Mohawk-certified installer, The Gillespie Group was acquainted with the brand and its performance characteristics.
Melissa Senatore, district sales representative for The Gillespie Group comments, “Going into the project, it was clear that matching the aesthetic appearance, and working around the residents’ schedules were the primary goals. We’re quite familiar with the Mohawk product line, and were confident that we could accurately match the existing style.”
Mohawk SmartStrand Forever Clean was installed on second and third floors of the Parker. As a focal point for many main gathering rooms and hallways, it provided a refreshed appearance to the interior. The carpet is known for spill protection, permanent stain resistance, durability and softness. Senatore notes, “We have used Mohawk carpeting for numerous projects to date, and always with great customer feedback. They love the look, texture, and durability.”
Gillespie developed a logistics plan with Parker’s management to address the important issues; the work schedule had to revolve around the minimal disruption of activities for the residents, and address the technical challenges of custom fitting the replacement carpet to the existing layout. It involved precise cutting, measuring and had to map exactly to the colors and borders.
First, the existing carpeting had to be removed. Next, the full replacement installation had to be completed in two-and-a-half weeks. “We welcomed the technical challenge and opportunity to give the Parker a refreshed look,” adds Senatore.
The carpeting installation was completed on time to wonderful reviews. The Gillespie Group partnered with Parker at Stonegate’s management, staff and residents for the installation; they worked hand-in-hand. They put the residents’ minds at ease and didn’t disrupt their routines or schedules. Their expertise, manner, and customer service impressed all involved.