Dexter + Chaney, developer of Spectrum Construction Software, has released a complete service management solution for contractors that includes features for work order management and service dispatch.
Contractors with a large service component to their business need information delivered fast to a mobile, dispersed and diverse work force. The Service Management application connects the full set of service-management features wherever they are, using any device with a web browser.
Spectrum Service Management includes full service request processing, dispatching and work order management features. All features of Spectrum Service Management work together. Information that begins with a service request or planned maintenance call is carried through to the dispatching and work order management applications.
Managers have immediate visibility into customer and service call history; dispatchers can create, prioritize and schedule service calls all from one screen; and technicians can process work orders directly from the field. Customers can even be invoiced automatically when work is complete.
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