Danfoss has announced the release of HVACR Service Tool, a troubleshooting solution, designed to save contractors and service technicians time in the field.
“With the complexity of today’s systems, technicians struggle to troubleshoot issues in the field and are forced to rely on colleagues, customer service centers, and internet searches for support. Without a singular source of service information, technicians struggle to diagnose and repair issues correctly, which leads to incorrect repairs and call-backs,” says Jeff Staub, director, regional applications Americas, Danfoss. “A one-source solution for installation and troubleshooting equips technicians with the confidence to do the job, while saving time and improving efficiency and accuracy.”
The HVACR Service Tool allows for problem-solving using keyword search, helping technicians as they diagnose and resolve issues. Users can also explore different parts of the cooling system with an intuitive interface to find potential problem areas and suggested solutions.
Not only can technicians find the information they need, but they also will have the assurance of knowing it comes from a source that is reliable. The information included in the HVACR Service Tool comes from Danfoss application experts and is backed by more than 80 years of experience in the HVACR industry. It’s verified by its engineering experts as well as technicians in the field.
Using the HVACR Service Tool, technicians can find solutions for nearly every issue they face when servicing a cooling system. Furthermore, users will be able to access the step-by-step instructions on their mobile device.
“We seek to provide our customers with solutions they can rely on. This online tool is a complement to our product offerings while adding additional value on the job site. We’ll continue to make additions to the tool so it will remain a source of support for our users,” says John Broughton, global application expert, Danfoss.
The HVACR Service Tool is available at www.hvacrservicetool.com.