The new Fronius Service Program helps photovoltaic (PV) system installers maximize customer energy yields by North American Board of Certified Energy Practitioners (NABCEP) certifying them to complete board-level replacements in the field, reducing system downtime to minutes instead of days. Launched by the Fronius USA Solar Electronics Division in March 2013, the Fronius Service Program will offer training sessions frequently throughout the year for the Fronius IG, IG Plus and CL grid-connected PV inverters, along with the Fronius DATCOM data communications system for individual PV system monitoring.
“Fronius USA is dedicated to empowering PV system installers, along with the entire solar distribution chain that supports Fronius USA products, with the necessary know-how to positively impact their customers,” says Thomas Enzendorfer, director of Sales and Marketing, Fronius USA Solar Electronics Division. “Through hands-on factory training by Fronius USA experts, the Fronius Service Program empowers PV system installers with the information they need to ensure fast, accurate servicing that limits system downtime.”
Each two-day Fronius Service Program training session allows installers to earn eight NABCEP credit hours. When participants pass the program’s evaluation test, Enzendorfer says, they will be certified to complete board-level replacements at a customer site, which is more efficient than other inverter systems that have to be completely removed and shipped to the manufacturer. That delay increases PV system downtime and reduces energy yield, which impacts system return on investment.
Upcoming Fronius Service Program training sessions covering Fronius IG and IG Plus PV inverters will be held June 4-6, 2013, at Fronius USA headquarters in Portage, Ind.; June 11-12 and 13-14 in Morristown, N.J.; and July 10-12, 2013, in San Francisco, in conjunction with Intersolar North America. Separate training sessions will be available later this year for Fronius CL inverters and the Fronius DATCOM data communications system.
For more information about the Fronius Service Program and scheduled training sessions, visit Fronius USA’s website.