LG Electronics USA Air Conditioning Technologies has announced the extension of its limited liability warranty program to 10 year parts and 10 year compressor warranty on qualified systems, including variable refrigerant flow (VRF) systems and residential/light commercial single and multi-zone split product lines.
“The expanded warranty program is part of our commitment to the marketplace in order to support our technologies in the field,” says Tom Pivovar, director, aftermarket operations, LG Air Conditioning Technologies.
In addition to the extended limited warranty, LG Excellence Contractors will benefit from an additional two year parts and two years compressor warranty for qualifying residential/light commercial systems; extending their Standard Limited Liability Warranty to 12 years for the parts and compressor. The extension of the warranty serves as a benefit afforded to LG Excellence Contractors in addition to access to training programs, marketing support and lead referrals.
“LG believes in the reliability of our systems and by extending warranties, we want to pass along that confidence to our customers so they can better serve the end-users,” says Pivovar.
With the announcement of the extended warranties comes the launch of an online product registration platform. Designed to not only streamline registration for contractors, the online interface also enables end-users to have direct access to register their eligible systems within 60 days of startup. In creating the registration process, LG will have more insight into product installations and gain data for future product development.
For the eligibility requirements and additional information on the LG warranties, customers can contact their local LG Sales Representative. Complete details are also available online for VRF systems and duct-free systems.