A. O. Smith has launched the iCOMM Connectivity Platform, breaking down barriers surrounding remote monitoring and placing control in the hands of commercial plumbing contractors and facility managers.
The iCOMM Connectivity Platform is available via the A. O. Smith app on iOS- and Android-ready mobile devices. All Cyclone MXi models now come standard with onboard Wi-Fi, which enables remote connection and interaction with Cyclone water heaters.
Another benefit of the iCOMM Connectivity Platform is flexibility. According to David Chisolm, vice president of marketing for A. O. Smith, commercial water heater customers ranging from small businesses to chain operations could benefit from the real-time data and alerts the system provides.
Installers will find that the iCOMM system sets up with ease. Connecting and registering an iCOMM-compatible Cyclone water heater involves updating or installing the A. O. Smith app, connecting to a Wi-Fi network and completing the step-by-step app sign-up process. Once connected, users can interact with one or multiple heaters on the app, adjusting temperature and differential, viewing status and fault history, and setting custom alerts.
A. O. Smith started to market water heater connectivity in 2009. The system operated through a desktop application that monitored a water heater hardwired to the Internet.