The National Tile Contractors Association (NTCA) has announced the acceptance of Northern California Tile & Stone Inc. (NCTS), Sacramento, Calif., to its Five Star Program.
Founded by president, Roger Leasure, NCTS began in 2009 as a subcontractor specializing in large commercial and industrial tile and stone installations. Leasure’s vision was that the catalyst for success was a driven, trustworthy and high-level experienced team diligently working on each project regardless of size or scope. Since that time, NCTS has grown to be a major installer in Northern California, and it has expanded its services throughout Nevada, as well.
In 2014, NCTS set a goal to expand via training and mentoring employees on standards, stewardship and overall excellence. In 2016, Leasure put additional training into practice and implemented Certified Tile Education Foundation (CTEF) programs for NCTS installers. CTEF certification is a total validation of industry skills and knowledge, offering training and testing essential in promoting industry-recognized proof of each and every installer’s abilities. These programs ensure that NCTS team members are trained on workmanship, while continually raising the bar on all quality standards.
“Becoming a Five Star Large Commercial Contractor is the culmination of years of hard work and attention to detail by our team of project managers, superintendents and our CTI installers,” states Eric Witcher, chief of estimating at NCTS. “Through their dedication, we have positioned ourselves to be recognized by the NTCA with this classification. It is a badge of honor, reinforcing to clients just how capable we are for the job.”
To obtain Five Star Contractor certification, contractors must be members of NTCA in good standing, and complete an application process that includes submitting examples of work, reviews and recommendations from peers and customers. Furthermore, they must demonstrate a commitment to service, quality, safety and job performance. Five Star Contractors are also required to certify a minimum of 10 percent of their installers through the Ceramic Tile Education Foundation (CTEF) Certified Tile Installer program or have completed a three-year apprenticeship program approved by the Department of Labor.