Preventative Maintenance, a proactive maintenance approach to prevent or limit potential HVAC system malfunctions by conducting simpler repairs ahead of a break down, is essential for anyone that owns an HVAC system. But HVAC preventative maintenance is especially important for property owners and managers to undertake to maintain the health and safety of a building’s tenants as well as ensure equipment is not prematurely replaced. Along with preventative maintenance, it is also essential to know an HVAC systems analytics to help increase tenant satisfaction as well as plan for capital improvements.
Tenant satisfaction is always a top priority for commercial property owners and managers because keeping residents happy and comfortable increases their probability of staying in the building as a tenant. This is especially true during the hot days of summer. Summer is one of the busiest seasons for HVAC contractors, and they typically to carry a 2-3 week backlog of work. That translates to longer repair windows, which can negatively impact tenant satisfaction.
As a building owner, if you’re on top of your preventative maintenance and keeping up with minor repairs proactively throughout the year, emergency repairs later in the season can often be averted.
Another important topic are analytics and how they provide important insight into which HVAC systems are the most energy efficient and cost efficient. Analytics provide insight into where and when a system problem occurs so it can be repaired expeditiously.
“Creating a capital plan and strategy to pay for HVAC repairs is of the utmost importance, especially as the owner of multiple properties, because without preventative maintenance, there is a much higher chance of system failure,” says Matthew Sallee, vice president of Sales, Multi Dwelling and Commercial, Motili. “Emergency HVAC repairs can end up being big ‘budget busters’ if they are not planned for in advance. Extolling the virtues of preventative maintenance with our customers is something we do at Motili all of the time.”
Motili brings contractors, operations teams, and the industry’s most advanced property management technology platform together to assess and complete HVAC work requests from start to finish. Motili automatically schedules, dispatches, manages and invoices job requests and its predictive analytics improves budgeting accuracy by predictingproduct life cycle.Motili leverages its nationwide network of over 2,000 contractors and 1,000 distribution centers to provide HVAC and hot water services, across the US, to customers large and small.